Legal Information

Company Information

Since its inception, Rolls-Royce Kun Exclusive has developed an exceptional reputation for excellence in automotive retail and distribution. Rolls-Royce Kun Exclusive is the exclusive dealer for Rolls-Royce across South India, with state-of-the-art world class facilities across the state. Trusted by many proud owners and adding more to the Rolls-Royce family, Rolls-Royce Kun Exclusive continues to remain committed in setting high standards of service and professionalism, ensuring that choosing your Rolls-Royce Motor Car is a unique and unforgettable experience like the vehicle themselves.

Legal Information

Rolls-Royce Motor Cars Kun Exclusive is responsible for the contents of this website. Whilst we endeavour to ensure the information is up to date and accurate, we cannot accept responsibility for your reliance on any information on this website. Any questions you may have should be directed to Rolls-Royce Motor Cars Kun Exclusive.

Rolls-Royce Motor Cars Kun Exclusive will hold and process any personal information which you provide via this website in order to facilitate and enhance the services which we provide. Your information will also be shared with Rolls-Royce Motor Cars Limited, in the United Kingdom. Should you wish to learn more about how your information will be used, please contact us by writing to: 6-3-569 Opposite RTA Office, Khairatabad, Hyderabad, 500082, India. Alternatively you can e-mail: venkatesh.krishnan@bmw-kunexclusive.in or phone: +91 40 446 56565.

Kun Motoren Private Ltd is a company registered in India.

Privacy Policy

By providing the aforesaid information, you hereby unconditionally consent to being contacted by Rolls-Royce KUN Exclusive and/or any of its group companies and/or their employees/agents (hereinafter collectively referred to as "Rolls-Royce") either through phone, SMS, written communication, email or any other legal means, from time to time. Further, this information shall be treated as your free consent and authorization to KUN Exclusive to establish contract. You agree and confirm that submission of the information shall override the effect of any subscription made by you, either in the past or in the future, with the applicable National Do Not Call (NDNC) registries. Please note that you can retract your consent at any time by accessing our unsubscribe form. In this regard you acknowledge that processing of such a request may take upto ten business days. KUN Exclusive ensures that all personal data will be dealt with in accordance with privacy protection regulations.

 

  1. Introduction

Data Privacy is a fundamental principle within a modern society. Data privacy is not - unlike the term may first suggest - all about data, but about the people, of whom information (data) is processed. Data privacy is a fundamental right, which refers to the protection of the personal rights of natural, living people. Every person should have the opportunity to decide, who gets which information about him on which occasion (informational self-determination).

Rolls-Royce KUN Exclusive has created this Policy to demonstrate its commitment towards the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information), Rules, 2011 (“Rules”) and also towards the Rolls-Royce global policy for data privacy and protection.

Rolls-Royce KUN Exclusive recognizes the importance of "Personal Information" including "Sensitive Personal Information" provided by natural persons, under lawful contract. Rolls-Royce KUN Exclusive intends to take reasonable measures to keep such information confidential and may share it with its affiliates and third parties under appropriate arrangements and under the applicable laws and policies.

 

  1. Definition

2.1 "Personal Data" means any information concerning the personal or material circumstances of an identified or identifiable individual, e.g. name, address, bank details etc. It can be with reference to employees, customers, suppliers, shareholders, etc.

A person is considered to be identifiable if they can be identified directly or indirectly.

2.2 Employees are identified or identifiable persons, who are employed by respective Rolls-Royce KUN Exclusive including partners associated with.

2.3 "Customers" are identified or identifiable natural persons, who show Rolls-Royce KUN Exclusive that they have an obvious interest in concluding a contract for the purpose of acquiring a product or a service or, as the case may be, that they are the recipient of a product or service provided by Rolls-Royce KUN Exclusive.

2.4 "Processing" is any operation or set of connected operations performed using the Personal Data, whether with or without the help of automatic means. This includes collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.

2.5 "Rendering Anonymous" means the alteration of Personal Data so that the details about personal or material circumstances can no longer be matched to an identified or identifiable natural person or could be so matched only by expending a disproportionate amount of time, expense and effort.

2.6 “Pseudonymising” means replacing identifying features by a code in order to make identification of the Data Subject impossible or considerably more difficult.

2.7 "Sensitive Personal Data", for the purposes of this Policy, refers to such personal information about a natural person, which consists of information relating to:

a) Password;
b) Financial information such as Bank account or credit card or debit card or other payment instrument details;
c) Physical, physiological and mental health condition;
d) Sexual orientation;
e) Medical records and history;
f) Biometric information;
g) Any detail relating to the above clauses as provided to us for providing services; and
h) Any of the information received under any of the above clauses by us for processing, storing or processing under lawful contract or otherwise.

Any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Sensitive Personal Information for the purposes of this Policy.

2.8 "Provider” for the purpose of this Policy, refers to a natural person or individual who, provides Personal Information or Sensitive Personal data or information, directly under lawful contract to Rolls-Royce KUN Exclusive.

 

  1. Purpose and usage

Provider’s Personal Information/ Sensitive Personal Data is collected and used /processed for lawful, legitimate, contractual and administrative purposes of Rolls-Royce KUN Exclusive.

Generally the Personal Information/Sensitive Personal Data collected pertains to the Provider that may be used for the purposes such as administration and facilitation of relationship with customers, employees, suppliers etc. for internal operational purposes, for marketing surveys and customer research and feedback, warranty services, to update with information about Rolls-Royce KUN Exclusive and the products and services, to provide information about special offers, from time to time and to satisfy the legal and regulatory obligations.

The Personal Information/Sensitive Personal Data collected pertaining to the staff/employee may be used for human resource management, technology support/updates, management planning, administration and management of the internal processes, services and operations to enable it to perform Rolls-Royce KUN Exclusive’s proper functions and to satisfy the legal and regulatory obligations.

The Personal Information/Sensitive Personal Data (as per Rules) can be collected /or retained either directly by Rolls-Royce KUN Exclusive or through an affiliate or third party, as per the procedure prescribed by Rules.

 

  1. Disclosure to Third Parties

The Personal Information/Sensitive Personal Data collected would only be used, processed and/or shared within the affiliates and/or group companies, authorized Rolls-Royce dealer KUN Exclusive and other authorized business partners.

Rolls-Royce KUN Exclusive would not disclose any Personal Information/Sensitive Personal Data to any external organization unless it has the consent of the provider, or are required by law or have previously informed the Provider.

Notwithstanding anything in Article 4 to the contrary, if Rolls-Royce KUN Exclusive is, in the opinion that it is required by applicable law or government authority, to disclose any Personal Information/Sensitive Personal Data to any Person, then it may disclose such information only to the extent so required.

 

  1. Security practices and procedures

Rolls-Royce KUN Exclusive has in place a security system, to ensure that the personal information is protected from unauthorized access, use, disclosure or alteration by anyone including the employees of Rolls-Royce KUN Exclusive.

Rolls-Royce KUN Exclusive undertakes a number of security measures to maintain the safety of the Provider’s personal information, which includes the use of: physical secure data centers and premises; internal security policies and procedures; defined internal segregation of duties; and electronic access controls such as passwords and encryption technology.

 

Security Practices:

- Data economy – Access to personal data is granted only to personnel on need to know basis. Redundant data may not be stored and personal data from concerned Department shall not be exported to other applications unless absolutely necessary. Where it is not necessary to know the identity of the Data Subject there the personal data shall be processed in pseudonymised form or a form that has been rendered anonymous.

- Purpose Limitation – Data collected for a particular purpose shall be used for that purpose only and shall not be used for any other purpose without the consent of the Data Subject or other legal permission.

- Deleting/Archiving Data - Once the purpose of the processing of Personal Data is fulfilled then such Data must immediately be deleted or, as the case may be, access thereto blocked in compliance with the obligations to retain records prescribed by law or agreed within the Rolls-Royce KUN Exclusive. This obligation to delete data does not apply to data that has been rendered anonymous. In exceptional cases where required such information shall be dealt with on case to case basis of the concerned Department and as per applicable laws.

 

  1. No Obligation to provide personal information

The Provider is under no obligation to provide any personal information requested by Rolls-Royce KUN Exclusive and a Provider can withhold any personal information as he/she may choose, but in such a case Rolls-Royce KUN Exclusive may not be able to provide all products and services as this will depend on the kind of information withheld.

The Provider can opt-out at any time online by accessing the unsubscribe form. A minimum period of ten business days is required to process the requests.

The Provider may review the Personal Information/Sensitive Personal Data provided to Rolls-Royce KUN Exclusive for the purpose of ensuring that the said information is accurate. Rolls-Royce KUN Exclusive shall not be responsible for the authenticity of the information supplied to Rolls-Royce KUN Exclusive or to any person acting on behalf of Rolls-Royce KUN Exclusive.

How we use cookies

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device. You can find more information about cookies at: www.allaboutcookies.org

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

 

Use of cookies by Rolls-Royce Motor Cars

Within this website cookies are used to facilitate features and functions which improve your browsing experience. They are also used to measure the performance of the site and the ways in which visitors navigate their way around.  No personally identifiable information is collected by the cookies on our sites. 

The below information details the cookies we use, how to prevent these being written and the impact of doing so on your browsing experience.

 

Disabling/Enabling all cookies

You can accept or decline cookies by modifying the settings in your browser. However, you will not be able to use all the interactive features of the site if cookies are disabled.

Most recent web browsers allow control over the cookies saved through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

 

Disabling/Enabling specific cookies

Rolls‑Royce Motor Cars are working to provide the ability for you to manage your cookie preferences within our website, but this is functionality is currently under development. As an interim step we have detailed below all the cookies set by our websites, their purpose and details of how to opt out where available.

 

More information about cookies

There are four main types of cookies used by websites. These categories are described below, based on the information published in the International Chamber of Commerce Cookie Guide;  

Strictly Necessary Cookies – Enable services you have specifically asked for

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance Cookies – Collect anonymous information on the pages visited

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality Cookies – Remember choices you make to improve your experience

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

Targeting/Advertising Cookies – Collect information about your browsing habits in order to make advertising relevant to you and your interests.

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

 

The tables below explain the cookies we use and why. The information is updated regularly but if a discrepancy is found then please contact us.

 

COOKIE NAME PURPOSE TYPE DURATION
Car Configurator RROCXML
SESSIONID
This cookie is needed to identify the user's configurator session within the car configurator system Strictly Necessary Session Only
EMO VicinityUser This cookie indicates that an annonymised user is actively using the site. This cookie is deleted when the browsing session is closed Strictly Necessary Session Only
JSESSIONID JSESSIONID This cookie indicates that an annoymised user is actively using the site and is used to measure how many users are visiting the site at any given time. This cookie is deleted when the browsing session is closed. Strictly Necessary Session Only
Load Balancer Cookies ARPT1
ARPT2a
ASPSESSIONID
CCCRSAQD
These cookies are used to help ensure that the content of your page loads quickly and effectively by distributing the workload across web servers. They are deleted when you close your browser. Strictly Necessary Session Only
Webtrends WT_FPC Used for maintaining anonymised session and user identification across the websites sub-domains. Performance 10 Years
Responsive Anonymously tracks what device type the site is being accessed on (based on screen resolution) - PC / Tablet / Smart phone Performance 1 Day
ACOOKIE is used for anonymised cross domain tracking e.g.  Recording if a visitor moves between www.rolls-roycemotorcars.com and pre-owned.rolls-roycemotorcars.com Performance 2 Years
WT_NAVI is set in order to track which navigation elements are used when navigating the site (main menu, teaser, footer etc.) Performance Session Only
Google Analytics __utma Records anonymised data about a users visits to a site including:  first visit (unique visit); last visit (returning visit); Days and Visits to purchase calculations etc Performance 2 Years
__utmb 
& __utmc
These cookies work in tandem to calculate visit length. Google __utmb demarks the exact arrival time, then Google __utmc registers the precise exit time of the user. Performance Both expire after 30 mins of inactivity
_utmz notes where an annoyomised  visitor arrived from, grouping the information into type e.g. via a  search engine, social media, direct. This cookie also registers what keyword generated the visit (if relevant) plus geolocation data, to nearest city. Performance 6 Months
__utmv creates  groupings based on anonymised user actions, for example, create a group for all visitors who viewed a particular link or advert. Performance 2 Years
_ga (Universal Analytics) This cookie is used to store a unique client identifier (Client ID), which is a randomly generated number. Once the ID is generated it's stored in the cookie and is included with each hit / request sent to Google Analytics. This ID is later used by Google Analytics servers to calculate user, session, and campaign data.
The _ga cookie is a first-party cookie that can only be accessed by the domain on which the JavaScript is run.
Performance 2 Years
Brightcove Player BC_
BANDWIDTH
Detects initial bandwidth capability of a visitors computer or device. This cookie helps to significantly improve initial rendition selection for viewing videos. If you disable this cookie, Video Cloud will still detect bandwidth by using the Brightcove Bootloader swf. Without the cookie, this must be done on each player load, consuming more bandwidth and possibly resulting in a poorer quality initial rendition Performance Session Only
DoubleClick DoubleClick
Tags
DoubleClick cookies are used to help measure the effectiveness of online advertising campaigns and to try and avoid  repeatedly showing adverts the user has already seen.  The names and numbers of these cookies used on our site will vary, depending upon the number of  advertising campaigns that are active at the time of your visit.

No personally identifiable information is used or stored by DoubleClick cookies.
Targeting/ Advertising 30 Days